privacy policy

Char&Land, L.L.C. ("Char&Land," "us," or "we") respects the privacy of your information and is committed to protecting
your privacy. This Privacy Policy will identify the personal or personally identifiable information ("Personal Information") that
may be collected when you use the www.howtomaintain.com website ("the Website") and when you use Char&Land's
services. This Privacy Policy also explains Char&Land's online information practices. This Privacy Policy does not apply to
the practices of companies or third parties that Char&Land does not own or control, or to individuals that are not under
Char&Land's supervisory control.

The Information Char&Land Collects
When you create an account and/or otherwise register on the Website, we may collect your name, mailing address, and
email address. Upon creating an account you may also be required to create a username and a password. As part of
creating your account we may also collect other Personal Information such as, but not limited to, skin type, skin texture, skin
condition, hair color, hair type, hair texture, hair condition, sex, age, eye color, medical history, and allergies. When you
submit your Personal Information on the Website, you are consenting to the collection, use, and disclosure of your Personal
Information as set forth in this Privacy Policy.

If you order products or services on the Website, you hereby expressly permit us to collect all information necessary to
complete the transaction, including your name, credit card information, billing information, and shipping information. If you
subscribe to a Char&Land newsletter, we may collect your mailing address and/or your email address to assist us in
distributing the newsletter. If you contact us to submit comments or questions, User Submissions, or for any other purpose,
we may collect your name, email address, and other Personal Information.
Use of the Collected Information

Char&Land does not distribute, publish, sell, rent, or in any other way use Personal Information collected during your use of
the Website without your permission. However, Char&Land may use this information for marketing, research, statistical
purposes at its discretion. Char&Land may also share your Personal Information with a third party if Char&Land believes it
is necessary to investigate or stop illegal activities, or if Char&Land is required to respond to court orders, subpoenas or
other legal process.

Char&Land may communicate with you through the mail and via your email address to provide user tips, promotional
information, new product offerings, and administrative notices regarding your account on the Website. Char&Land may also
communicate with you through the mail and via your email address to provide you with newsletters and to notify you of
updates, changes, and improvements to the Website and services.
In the event that Char&Land should sell certain of its assets, user information such as the Personal Information discussed
above may be one of the transferred business assets. By submitting your Personal Information on the Website, you agree
that your Personal Information may be transferred as part of an asset sale.

Statistical Information
Char&Land may automatically gather general statistical information from the Website when you use certain services on the
Website, such as pages viewed, sales history, pay-per-click information, number of visitors, and browser type. In doing so,
Char&Land does not reference you by individual name or email address. Char&Land uses this data to determine how often
visitors use parts of the Website so Char&Land can improve the Website and customize the Website's content, layout and
services. Char&Land may provide this statistical information to third parties or, alternatively, this statistical information may
be collected by a third party in association with Char&Land.
Char&Land may use any comments, feedback, or other User Submissions you provide to Char&Land for any purpose.
Char&Land will not include your Personal Information in its use of such User Submissions without your prior consent.
Cookies
Char&Land may also use "cookie" files to store information about you and to better serve your needs. Some features of the
Website may be available only through the use of a cookie. A cookie is a small amount of data that is sent to your browser
from a web server and stored on your computer's hard drive. Generally, Char&Land uses cookies to remind Char&Land
who you are and to enable Char&Land to access your account information so you do not have to re-enter it. Char&Land
may also use additional methods to gather usage information and to track visitation patterns. Preference and options
configurations in your browser determine if and how a cookie will be accepted. You can change those configurations on
your computer if you desire. By changing your preferences, you can accept all cookies, you can be notified when a cookie is
set, or you can reject all cookies. If you do so and cookies are disabled, you may be required to re-enter your information
more often, and certain features of the Website may be unavailable.

Security
Char&Land is focused on protecting the security of your Personal Information and we use industry-standard security
procedures to protect your Personal Information from unauthorized use or disclosure. For example, we store Personal
Information behind a computer firewall and we employ security systems configured to detect firewall intrusions. Unless
otherwise stated Char&Land also limits access to stored Personal Information to those persons associated with
Char&Land who have a business need for such access. At its discretion, Char&Land may also conduct internal audits to
ensure compliance with the above measures and/or generate security reports focused on assisting in prohibiting
unauthorized access to your Personal Information.

Char&Land recommends that you do not share your password with any other person. Char&Land's personnel will never ask
you for your password in an unsolicited phone call or in an unsolicited email. Remember to sign out of your account and
close your browser window when you have finished your session. This is to help ensure that others cannot access your
Personal Information if you share a computer with someone else or are using a computer in a public place where others
may have access to it.

Whenever you voluntarily disclose Personal Information online, for example, in public forums or through email, that
information can be collected and used by others. No data transmission over the Internet or any wireless network can be
guaranteed to be perfectly secured. As a result, while Char&Land tries to protect your Personal Information, Char&Land
cannot ensure or guarantee the security of any information you transmit to Char&Land, and you do so at your own risk.

Third Party Practices
Targeted advertisements, banners, third party services, and other promotions may be offered to users on the Website. The
privacy policy of any advertiser or promotional service appearing on the Website may differ from Char&Land's Privacy
Policy. Char&Land encourages you to read that policy before responding to any advertising or promotional offer.
The Website may link to third party websites via one or more links. The privacy policy appearing on such websites may
differ from Char&Land's Privacy Policy. Char&Land encourages you to read and understand the privacy policies of any
linked websites before using such websites.

Changes to this Privacy Policy
Char&Land reserves the right to amend this Privacy Policy at any time and without notice. We encourage you to check this
Privacy Policy for updates before using the Website.

Contacting Char&Land
Please contact us at support@howtomaintain.com if you have any questions regarding this Privacy Policy.
Your Consent

By using the Website, you expressly consent to the collection and use of your Personal Information, and all other data or
information described above, in the manner described herein. If you do not consent to the collection and use of such
information, you are not permitted to use the Website.

Last updated on: November 6, 2008